CAO Login

To log in to CAO in South Africa, you can follow these steps:

  1. Go to the CAO website: Click here to access the CAO Login page.
  2. Click on the “Login” button in the top right corner of the page.
  3. Enter your username and password in the respective fields.
  4. Click on the “Login” button.

If you are a new user, you will need to create an account. You can do this by clicking on the “Create Account” button on the login page.

Once you are logged in, you will be able to access your CAO account, where you can view your application status, update your personal information, and submit applications to universities.


For a new password to log in and complete your application or Upload Documents, Click here.

To find your CAO Number or check the status of your application, Click here.

Institution Users:

If you are having trouble logging in, please contact CAO.

The Central Applications Office is the organisation responsible for overseeing undergraduate applications to colleges and universities in south Africa. The primary mission of the Central Applications Office is to centrally process applications in a fair and efficient manner.


The leading organisation that provides services in the facilitation of student access to post-schooling education.


To direct the activities and processes of the CAO by the operationalisation of its service to ensure:

  • Appropriate resourcing to provide the structural stability of the required capacity to deal with growth requirements;
  • The provision of a policy framework to guide protocols, processes and consistent practices;
  • The development and maintenance of advanced human capacity for the knowledge sector to sustain and grow its customer base;
  • The building of an effective communication culture with current and prospective customers, while ensuring the same culture exists in the internal team; and
  • The leveraging of existing partnerships to build future relationships to support the growth of the business.


  • Provide the highest ethical standards of service;
  • Be professional, empathetic and sensitive to customer needs and challenges
  • Promote a strong team synergy, mutual support and a friendly atmosphere to work in;
  • Be accessible and resource-driven to meet our customer needs;
  • Facilitate correct information dissemination to our customers, thereby assisting learners to make correct decisions about their careers;
  • Ensure good governance through management support and inclusive participation, accountability and responsiveness to our customers’ needs;
  • Acknowledge the input and relationship with key partnerships in driving the success of post-schooling education; and
  • Instil a climate of passionate employees and encourage internal growth and development among all employees

Phone Numbers

Call Centre: 031 268 4444 or 086 0860 226

Physical Address

Gate 11, Central Services Complex – UKZNMary Thiphe Street (Cato Manor Road)Cato ManorDurban

Postal Address

Private Bag X06Dalbridge4014


Tips for logging in to CAO in South Africa:

  • Make sure that your username and password are correct. CAO usernames and passwords are case-sensitive.
  • If you are having trouble logging in, you can try resetting your password. To do this, click on the “Forgot Your Password?” link on the login page.
  • If you are still having trouble logging in, you can contact CAO customer support for assistance.