How to reset a SingPass password

To reset your SingPass password in Singapore, you can follow these steps:

  1. Visit the SingPass website: Go to the official SingPass website at
  2. Click on “Forgot Password”: On the SingPass login page, click on the “Forgot Password” link. It is usually located below the login form.
  3. Verify your identity: You will be prompted to verify your identity using one of the following options:a. SingPass Mobile: If you have the SingPass Mobile app installed on your mobile device, you can use it to verify your identity. Follow the instructions provided on the website.b. SMS One-Time Password (OTP): If you have a registered mobile number linked to your SingPass account, you can choose to receive an SMS OTP to verify your identity. Enter the OTP when prompted.c. Answer Security Questions: If you have set up security questions for your SingPass account, you may be asked to answer them to verify your identity.
  4. Set a new password: Once your identity is verified, you will be prompted to set a new password for your SingPass account. Follow the instructions provided and ensure that you choose a strong and secure password.
  5. Confirm the password reset: After setting a new password, you will typically receive a confirmation message indicating that your SingPass password has been successfully reset.
  6. Log in with the new password: Use your newly reset password to log in to SingPass and access the services you require.

If you encounter any difficulties or have further questions, it is advisable to contact the SingPass helpdesk or refer to the SingPass website for updated information and instructions.