Below are the Contact Details of PSiRA.

Postal	Private Bag X817, Pretoria, 0001
Physical	Eco Glades 2 Office Park, Block B, 420 Witch-Hazel Avenue, Highveld Ext 70, Centurion
Tel	012 337 5500 / 086 133 3850
Fax	012 326 6128 / 086 246 7750
Web	www.psira.co.za

The vision of the Private Security Industry Regulatory Authority (PSIRA) is for South Africans to have confidence in the legitimacy, occupational practices, and transformation of the private security industry. Its mission is effective regulation of the Private Security Industry to enable professional and respected security service providers.

The primary objectives of the Authority are to regulate the private security industry and to exercise effective control over the practice of the occupation of security service providers in the public and national interest and the interest of the private security industry itself, and for that purpose, subject to the Act, to:

promote a legitimate private security industry which acts in terms of the principles contained in the Constitution and other applicable law; ensure that all security service providers act in the public and national interest in the rendering of security services;

promote a private security industry which is characterised by professionalism, transparency, accountability, equity and accessibility; promote stability of the private security industry;

promote and encourage trustworthiness of security service providers; determine and enforce minimum standards of occupational conduct in respect of security service providers;

encourage and promote efficiency in and responsibility with regard to the rendering of security services; promote, maintain and protect the status and interests of the occupation of security service providers; ensure that the process of registration of security service providers is transparent, fair, objective and concluded timeously;

promote high standards in the training of security service providers and prospective security service providers; encourage ownership and control of security businesses by persons historically disadvantaged through unfair discrimination; encourage equal opportunity employment practices in the private security industry;

and promote the protection and enforcement of the rights of security officers and other employees in the private security industry.

FAQ On PSiRA Application

Frequently Asked Questions (FAQ) On PSiRA (Private Security Industry Regulation Act) :

1. How long does it take for PSiRA application to be approved?
12 working days
NB : Kindly advice the clients that the 12 days waiting period does not include weekends and public holidays.

2. Where can I go collect my Psira certificate?
At your nearest PSiRA branch except the head office. Please bring along your ID book for first time collection.

3. How can I obtain the PSiRA individual registration form without going to a Psira branch?
You can simply go on to the Psira website on www.psira.co.za , go to publications, scroll down to downloads, choose option for the registration form and select the one you require.

4. How would I know when my Psira application has been approved?
You can contact our customer care line on 086 133 3850 with your ID number handy to check the status of your application.
Or
Visit our website on www.psira.co.za,on the far right of the home screen, go to online verification, enter your id number, click I’m human then click submit.

5. Is it possible that you can post my certificate?
No, it is not possible, please note that our systems requires the owner’s finger print to print the certificate out, therefore you are required to personally come through to our offices for assistance.

6. Can someone renew my individual certificate on my behalf?
Unfortunately not, you are required to personally visit any of our offices except the head office with all the required documents as we need to verify your finger print on the system before we can print the certificate for you.

For those who are employed, your employer can renew your certificate on your behalf with your consent.

7. After how long does the individual/Business certificate expire?
** Individual certificate expires after 24 months.
** Business certificates expire after every 12 months.

8. What are the requirements to renew business certificate?
** Application letter from business (printed on business letterhead)
** Annual fees paid in full or sign acknowledgement of debt;

Secondary requirements :
Tax clearance certificate; Registration with COID (if the business has employees).

9. What are the requirements to renew your individual certificate?
** Duly completed application form (Renewal of individual certificate form)
** Payment of prescribed amounts (Certificate R40 First renewal / R20 Second renewal /R90 Re-issue and upgrade, ID Card R60 First issue / R90 Re-issue and upgrade)
** Authenticated copy of first page of ID document
** Original PSiRA certificate (affidavit if lost / misplaced).