Suncorp Car Insurance

Suncorp Car Insurance is a  provider of car insurance in Australia, as well as other products such as home, life, health and travel insurance. It also offers various banking products.

The Suncorp Group is an Australian financial services organisation based in Brisbane. Its heritage goes back to 1902. It now has a total of $96 billion in group assets and 3.8 million digital customers.

The group includes a network of brands, offering a diverse portfolio of insurance, banking and wealth products and services across Australia and New Zealand. This network of brands includes AAMI, GIO, Shannons, Bingle, Apia and Vero.

What types of car insurance does Suncorp offer?

Suncorp offers comprehensive, third party property damage, third party fire and theft insurance, and compulsory third party (CTP) insurance, at the time of writing.

If you’re unsure about which kind of car insurance is most appropriate for you, or you’d like more information on the differences between the different levels of cover.

Below is some further information on Suncorp’s comprehensive car insurance product.

Suncorp Comprehensive Car Insurance

Comprehensive Car Insurance is Suncorp’s highest level of car insurance cover and is designed to protect drivers for the cost of damage caused to their car, as well as to other people’s vehicles and property.

Suncorp offers three levels of comprehensive cover, which it calls Comprehensive, Comprehensive Extras, and Comprehensive Advantage.

Some of the features offered by Suncorp’s Comprehensive Car Insurance, at the time of writing, include:

  • Accidental loss or damage cover, up to the amount covered or the vehicle’s market value, depending on what is stated on your policy
  • Third party property damage cover, up to a maximum of $20 million
  • Malicious damage or vandalism cover
  • 24/7 online claims service
  • A range of included extra features such as cover for your trailer, tools of trade, and baby capsule and child seats.

Customers can also choose to add on the following optional features for an extra cost:

  • Roadside assistance
  • Hire car after an insured event for up to 21 days
  • Windscreen and window glass damage

How do you buy car insurance from Suncorp?

First, consider comparing comprehensive car insurance policies among a range of providers with Canstar to see if you can find a product that suits your needs.

If you choose to go with Suncorp, you can get a car insurance quote directly through its website or over the phone.

Does Suncorp let you nominate a higher or lower excess?

According to Suncorp, excesses of $600 and $1500 are offered for drivers who are listed on your insurance policy, and $1400 for unlisted drivers. The amount and types of excesses will be shown on your certificate of insurance. Age excess (for drivers under 25) and inexperienced driver (driving for less than 2 years) excess of $400 is applicable. This excludes learner drivers. Suncorp also has a driver history excess of $800 which applies to drivers who have had their license cancelled, suspended, disqualified or restricted in the past three years.

Remember, varying the excess amount can reduce the premium. In general, the higher the excess the lower the premium amount and vice versa.

The excess amount can be waived in instances where you or the driver of your vehicle didn’t cause the accident and you supply Suncorp with the at fault driver’s name, address and their vehicle’s registration number.

Does Suncorp let you choose between market and agreed value?

Suncorp allows policyholders to choose between covering their vehicle for its market value or an agreed value for most claim types. Its agreed value, or ‘amount covered’ option allows policyholders to choose between a set range of quoted dollar values. Some exclusions may apply. Check with Suncorp for details.

If you’re not sure which of these options would be better for your vehicle specifically,

How do you lodge a claim with Suncorp?

You can lodge a claim with Suncorp through its online claims process. Once the claim has been lodged, Suncorp states you will be able to track the progress of your claim online and when finalised, you will be contacted to organise either a pick up of your repaired vehicle or payout.

How do you renew your car insurance with Suncorp?

Suncorp allows for policy renewal and updates through its website. You can also pay or renew in person at a Suncorp branch, over the phone or via post. According to Suncorp, your policy will automatically renew if you set up automatic debiting for the premium for your account.

Consider comparing car insurance policies before simply renewing the same policy, to help ensure you can continue to get the cover you need as well as value for money.