Suncorp Internet Banking

Internet Banking Suncorp Bank’s Internet Banking makes managing your money online simple, safe and convenient. Login to Internet Banking

Suncorp aims to make online banking convenient and hassle-free. If you have a Suncorp personal account, you can sign up for internet banking and manage your money online or through the free Suncorp app. With just a few clicks or taps, you can check balances, pay bills, send money, access eStatements, and more¹.

Suncorp Online Protection Guarantee

When using Suncorp Internet Banking and Mobile Banking, you are protected against loss from transactions you didn’t make or approve as long as you adhere to the applicable Internet Banking Terms and Conditions or Suncorp App Terms and Conditions. What is Suncorp online protection guarantee? Suncorp Online Protection Guarantee.

You need to ensure you keep your Secret Codes including Customer ID, passwords, passcodes and security token codes private, don’t contribute to the loss and let us know immediately as soon as you discover a loss.

Features that make banking safe & simple

 Convenient access to your money

  • Check account balances and transaction history
  • Save, download or print your eStatements anytime.
  • Pay bills using BPAY®
  • Transfer money, pay anyone or schedule a payment

 You can do more online

  • Securely set or change your card PIN
  • Use our Account Switching Tool your payees, BPAY® & direct debit details from another bank
  • Easily open new accounts or apply for a loan or credit card
  • Increase or decrease your online banking daily withdrawal limit

What’s my Internet Banking Customer ID?

It’s a number that’s given to you when you register with Internet Banking. It’s different from your account number and everyone gets a Customer ID. You’ll enter it every time you log in to Internet Banking.

If you don’t have one, you’ll need to register for Internet Banking.

If you’ve forgotten your Customer ID, find how to recover it online.

Security features

Internet Banking has a range of features to make sure online banking is secure.

  • Cyber Security and real time fraud detection
  • Industry level encryption and protection
  • Locking your logon if more than 3 incorrect attempts are made
  • Logging you off automatically if there is 10 minutes of no activity

Security Token Codes

To maintain a high level of safety for our customers, a Security Token Code is required to approve certain banking transactions, such as changing your daily transfer limit. You can quickly generate a Security Token Code via the Suncorp Secured App in just a few clicks. The app is free and is available for iOS & Android.