Customer Care Consultant Job Vacancy in Cape Town 2024
| Job Title | BSC Agent: Merchant Administration (Collections) |
| Division | Business Support |
| Business Unit | Business Support |
| Location – Branch / Campus | Bellville BSE |
| Location – Province | Western Cape |
| Purpose of the Role | From one banking solution and innovative tech to Sunday and paperless banking, everything we do is to make your life easier and empower you to take control of your money. With more than 800 branches currently serving South Africans, our employee numbers have grown to 13 000 plus and we are still recruiting! Are you energetic and a self-motivated individual who shares our passion for service? Then we are looking for you! Purpose of the role: To minimise bad debt by contacting merchants with outstanding rent, commission or fees; collecting unpaid fees and enabling sales by rehabilitating these merchants. |
| Qualifications | National Senior Certificate (Grade 12) or National Certificate (Vocational) |
| Experience | National Senior Certificate (Grade 12) or National Certificate (Vocational) Experience in Collections |
| Knowledge and skills | SBL user knowledge Computer literate, with a sound knowledge of Word and Excel Pro-active and results driven Analytical Logical Reasoning Customer service orientation Numerical and language fluency Daily report monitoring Query handling Liaison with internal and external clients General administration |
| Additional Requirements | Clear criminal and Credit record |
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