DPSA Batho Pele Excellence Awards

DPSA Batho Pele Excellence Awards

DPSA Batho Pele Excellence Awards

Batho Pele Excellence Awards


The National Batho Pele Excellence Awards emanated from the Minister for Public Service and Administration’s Budget Vote speech delivered on the 22 May 2013. The Batho Pele Excellence Awards is the first National awards programme aimed at awarding public servants who performed excellently. The awards program will promote sharing of best practices, learning, rewarding good performance and gauge citizen satisfaction towards government performance.


The purpose of the National Batho Pele Excellence Awards is to entrencth the professionalisation, recognize, reward, acknowledge and encourage excellence in the public service and make sure it matures to greater heights.


The theme for the 2013 National Batho Pele Excellence Awards is “Leading the Public Service to Higher Productivity”.


  • Excellence in service delivery improvement in the particular area of operation.
  • Individuals or Government institution is committed and implementing the ethos of Batho Pele principles.
  • Must demonstrate principles of good governance and leadership.
  • Demonstrate tangible service delivery improvement to citizens accompanied by customer satisfaction.
  • Further demonstrate tangible impact of the service towards service beneficiaries as well as improving organisational performance.
  • The project must be fully operational, sustainable, and lessons must be easily replicable.

Rules and guidelines

  • Submissions must only cover 2012/2013 financial year.
  • Submissions must be stapled and not bound for easy perusal.
  • Submissions must be in English language.
  • Hand written submissions are not encouraged.
  • Submissions must be hand delivered to the address below not later than the 30 August 2013.
  • Submissions can also be entered online via the DPSA website (www.dpsa.gov.za).
  • Prizes are not transferrable.
  • Incomplete submissions will unfortunately not be considered.

Adjudication process

  • A multi-disciplinary and independent team of adjudicators will judge the process.
  • The adjudicators� decisions are final.
  • Where necessary nominees will be contacted for verification either through email, telephone, face to face interview or site visit.

Closing date

30 September!

Contact details

To enter the awards program, please hand deliver the completed form with all supporting documents to:

116 Johannes Ramokhoase (Proes) Street
Batho Pele House

DPSA contacts

Mr Emmanuel Kgomo
Tel: 012 336 1168
Email: emmanuel@dpsa.gov.za
Cell No: 082 800 6796.
Mr Vincent Mabunda
Tel: 012 336 1532
Email: vincent@dpsa.gov.za
Cell No: 082 806 7370
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